Like it or not, water utilities are destined to experience water main breaks. Given the age of the nation’s water infrastructure systems, expansion of construction activities and other issues, it is inevitable that water main breaks will occur. Whatever their causes, failures happen and costly claims and legal issues follow. Fortunately, utilities are no longer helpless in handling these challenges, and best practices can provide more cost-efficient and effective solutions.

Read more about how new research informs utility providers on how to avoid legal and claims issues before they occur in an article published in the April 2014 edition of “Water Utility Infrastructure Management” (UIM) magazine:

Source: Preparing for Failure